1. Quality First: TOPNAVIS has professional QC team for the quality control, we test each item carefully before delivery.
All the products from TOPNAVIS are brand new with top quality, we do not provide products with used,refurbish or counterfeits.
2. Delivery Time: We will arrange the shipment within 3-7 business days after we’ve confirmed the payment.
3. Competitive Prices: TOPNAVIS offers you competitive and reasonable market price. We know much well about our market price , if you find other china supplier’s price is much cheaper for the similar item with same design, solution, function, material as our item, we will refund the price difference to you for your future order
4. Payment Terms: Paypal, TT,Western Union.
5. How to get your best prices and services ?
If you are reseller, distributor or wholesaler, we will give you best discount according to your order quantity,
meanwhile, if we establish Long term business relationship, we will give you 2 years warranty service.
6. Taxes Customs Duties:
Some countries’ customs may charge taxes for importing goods from another country such as Import duty, Value added tax, a Purchase Tax, Customs clearance fees etc. Buyers are responsible for all such costs;
7. After sales Service:
1) Provide 1% spare parts and Service manual
2) Guarantee 1 year warranty, 2 years for VIP Customer
3) Do OEM services: design color box, print logo, make start up logo
4) Offer Pictures relevant to orders production
5) Claim solution provided within 48 hours, in words, pictures and video format ;
6) And we are team service instead of individual service
8. Shipping way :
DHL, UPS, TNT, Fedex ,EMS, Sea / Air , since stronge and stable cooperated shipping agent, can make fast ans safe shipping.9. Free replacement policy :
When defective units found within 7 days after buyer receive, can send back for replacement ( must send to us whin 5 days afer our approval ), Topnavis and buyer are responsible for one way shipping cost ;
9. Warranty terms :
1) During 12 month warranty and normal use , buyer ship back with prepaid to shipping cost, in original package or similar package safe, we offer free maintenance in material , workshop or functions, then ship to buyer with prepaid ;
2) Over 12 months, we offer free repairing service, while buyer pay needed material / parts charges, and pay both shipping way freight fee ;
3) Damage not cover : install or use not according to user manual ; Unauthorized repair or modification ; TFT screen not coverd ; Not keep the repairing series number ;
4) When buyer can repair in their side with their technicians, we could offer 2 % free spart parts ( of total order qty ) for fee, and buyer pay the shipping fee
10. Product Applications: 
